Shipment Policy for Joyhato.net

Effective Date: January 3, 2025

At Joyhato.net, we are committed to delivering your orders in a timely and efficient manner. This Shipment Policy outlines our shipping methods, delivery times, and other relevant details regarding the shipment of products purchased from our website, https://joyhato.net.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. During checkout, you will have the option to select the shipping method that best fits your preferences. Our available shipping methods include:

  • Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
  • Expedited Shipping: Typically takes 2-3 business days for faster delivery within the United States.
  • International Shipping: Available for orders outside the United States, with delivery times varying depending on the destination country. Customs processing may add additional time.

Shipping charges will be calculated at checkout based on your selected shipping method and delivery location.

2. Order Processing Time

Orders are typically processed and shipped within 1-3 business days from the time they are placed, excluding weekends and holidays. Orders placed after 3 PM EST may not be processed until the following business day. You will receive a shipping confirmation email with tracking information once your order has been shipped.

3. Shipping Costs

Shipping costs are calculated based on the weight and size of the items in your order, as well as the shipping destination. You will be able to view the exact shipping cost during checkout before you complete your order. If you have a promotional code offering free shipping, it will be applied automatically during checkout.

4. Delivery Times

Delivery times vary depending on the shipping method selected and the shipping destination. Here are general estimates:

  • Standard Shipping: 5-7 business days (U.S. orders)
  • Expedited Shipping: 2-3 business days (U.S. orders)
  • International Shipping: 7-21 business days (varies by destination)

Please note that delivery times are estimates and may vary depending on factors such as weather, holidays, or carrier delays. We are not responsible for delays caused by third-party carriers or customs processes for international orders.

5. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for all orders.
  • International Shipping: We currently offer international shipping to most countries. However, some countries may have shipping restrictions or prohibitive import laws. If we are unable to ship to your location, we will notify you before processing your order.

6. Order Tracking

Once your order is shipped, you will receive an email with tracking information so you can monitor the status of your delivery. You can track your order by visiting the shipping carrier’s website or by clicking on the tracking link provided in the email.

7. Shipping Address

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately, and we will do our best to assist you.

8. Lost or Damaged Shipments

If your package is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue, and in the case of damaged items, we will initiate a claim with the carrier. For more information, please review our Return and Refund Policy.

9. Duties and Taxes for International Shipments

For international orders, the recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the shipping cost and must be paid by the recipient upon delivery. We recommend contacting your local customs office for information on applicable fees.

10. Contact Information

If you have any questions regarding shipping or need assistance with your order, please feel free to contact us: