Payment Policy
Effective Date: September 17, 2025
Brand: Joyhato
Website: https://joyhato.com
This Payment Policy outlines the accepted payment methods, billing process, and related terms when shopping with Joyhato online.
1. Accepted Payment Methods
We accept the following secure payment options:
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Visa, Mastercard, American Express
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PayPal
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Apple Pay, Google Pay
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Other secure third-party processors as available at checkout
All transactions are processed in GBP (£) unless otherwise specified.
2. Payment Processing
Orders will only be processed once full payment has been received. A confirmation email will be sent to you immediately after successful payment, including your order summary and digital receipt.
3. Payment Security
All payments are encrypted and processed securely through PCI-DSS-compliant gateways. Joyhato does not store your full card details or sensitive financial data on our servers.
4. Failed or Declined Payments
If your payment is declined:
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Please double-check your card details or use another method.
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You may also contact your bank for assistance.
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If issues persist, reach out to our support team at contact@joyhato.com for help.
5. Fraud Prevention
We reserve the right to refuse or cancel any order if suspicious activity or unauthorized use is detected. Additional verification may be requested to protect both the customer and Joyhato.
6. Contact
For any questions or concerns related to payments, please contact us:
📧 Email: contact@joyhato.com
📞 Phone: 078 0790 5594