Sales Policy
Effective Date: September 17, 2025
Brand: Joyhato
Website: https://joyhato.com
This Sales Policy governs all product sales through the Joyhato online store. By placing an order, you agree to the terms outlined below.
1. Product Availability
All products are subject to availability. We strive to maintain accurate stock levels, but in rare cases, items may become unavailable after you place an order. If this happens, we’ll notify you promptly and offer a refund or alternative.
2. Product Descriptions
We aim to provide accurate product details and imagery. However, minor variations in color, texture, or packaging may occur due to manufacturing or screen display differences. These do not constitute grounds for return unless the product is faulty.
3. Pricing
All prices are listed in GBP (£) and include applicable UK VAT. Prices are subject to change without notice. Orders placed before a price update will retain the price at the time of purchase.
4. Order Confirmation
You will receive an order confirmation email once payment is successfully processed. Joyhato reserves the right to cancel any order for reasons including suspected fraud, inventory errors, or policy violations.
5. Promotions & Discounts
Only one promotional code may be used per order. Promotional items are non-refundable unless faulty.
6. Customer Support
For sales-related inquiries, please contact us at contact@joyhato.com or call 078 0790 5594. We’re happy to assist you.